Getting started

How eTRAC Commute works

First step: calculate your monthly deduction

You can calculate your monthly deduction using our Return-on-Investment (Tax Savings) Calculator. Figure all of your workplace commuting expenses even if they exceed the tax-free $120 in transit and $230 in parking limits for 2009. You can use after-tax dollars to make up the difference.

Next step: sign up

Signing up is easy. You'll need the amounts you calculated above, and your Member I. D., which your employer will have provided to you. Go to our Participant Sign-in and follow the easy prompts to enroll in eTRACCommute.

Final step: start saving

From this point on, every qualified purchase you make saves you 30 to 40 percent.

eTRAC MasterCard

Accessing your funds couldn't be simpler. You just use your eTRAC card, exactly as you would a MasterCard® card, at your transit vending machine or with your parking vendor. Or you can use the card to go online to your transit authority to buy passes and have them mailed to you. Money is automatically deducted from your eTRAC account. There's no digging deep for cash or waiting for reimbursements.

Because our patent-pending technology allows you to use your card only for qualified purchases, there's no need to keep or submit receipts. It's paper-free!

If for some reason you have a commuter expense for which you cannot use your eTRAC card, you can always submit a claim form with a receipt and we'll reimburse you promptly.

Manage your funds with our 24/7 Participant web site

You can check the status of your funds at any time on our web site. All you will need is your member I. D. Visit our Participant Log-in.

Going on vacation? No problem

You can increase or decrease the funds you direct to your eTRAC Account month by month. So if you'll be on vacation and needing fewer transit dollars, you can decrease your deduction for that month. Plus, any unused dollars roll over into the following month, and even year. There's no rush to spend down.

 

 




 

Our Participant Services Call Center is always ready to help you with a problem or question. Open Monday through Friday, 8 am to 8 pm Eastern Time, you can reach us at 1-800-473-9595.

 

Easy answers to common questions

Our Frequently Asked Questions may be just what you need.

 

Is your employer also offering a tax-free flexible spending benefit?

You can also save 30 to 40 percent on medical and dependent care expenses. Our flexible spending accounts can save you hundreds, even thousands of dollars a year. Ask your employer about open enrollment. Or, if your employer doesn't offer this benefit, suggest they contact us.