Direct Billing

Direct Billing

Direct Billing occurs when employers directly bill employees to collect payments that can’t be collected through payroll deductions. Common scenarios include retiree billing, employees on leave, employees with fluctuating schedules, part-time employees that are offered benefits, and voluntary benefits.

Streamline payment collection from current and former employees

Billing employees directly is often highly customized and can be complicated to administer in-house. We are here to help simplify the management of your needs. Get a convenient solution to manage the payment collection and notification process.

Mailing and documentation services
Payment collection, notices, and reports
Flexible billing and payment options
24/7 online account access for employers and participants
Implementation and educational support
Central point of contact to manage your plan
Participant Services by phone and live chat (available in English and Spanish)