Director of Business and Technology Solutions
Sue joined Benefit Resource in 2018 and was promoted to Director of Business and Technology Solutions in 2019. She previously held a role as Scrum Master.
She is responsible for identifying opportunities within the organization to improve efficiency and productivity. This includes agile methodologies, IT service management and process improvement. Sue possesses a strong technical background, including a deep knowledge of process management and business analysis.
Prior to joining Benefit Resource, Sue held roles as the Senior Agile Coach and Senior Scrum Master at Thomson Reuters and as the Service Delivery Manager at Xerox.
Sue earned a bachelor’s degree in Management Information Systems from Indiana University of Pennsylvania.