Frequently Asked Questions

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Should I elect COBRA or enroll in the Exchange?

Can I use any phone for a digital wallet?

I forgot my Password – how do I get into my account?

I forgot my Login ID – how do I get into my account?

Why is my personal information not being recognized during registration?

Where do I find my Company Code and/or Member ID?

What if I want my spouse to talk with BRI about my HRA VEBA?

I still don’t understand the differences between BRI and BPAS. When do I access my account through BRI and when do I access my account through BPAS?

If I am a retiree or former employee, how do I set up automatic premium reimbursements?

How do I manage my investments?

How do I get reimbursed for my entire HRA VEBA balance?

What if I submit a claim for more than what the balance is in my account?

Why don’t I see my full balance online in my BRI Account? How do I view my full balance?

What happens to my HRA VEBA dollars if I die?

What happens to my HRA VEBA dollars if I retire or leave my current job?

What happens to my HRA VEBA dollars if I don’t spend them all in a year?

What if I have a Flexible Spending Account (FSA) and HRA VEBA?

How long does it take to get reimbursed from my HRA VEBA? How can I afford to pay my expenses without immediate access to my dollars?

What is an HRA VEBA?

Are there any COBRA subsidy penalties?

Should current COBRA participants continue to pay premiums?

Who receives the subsidy? Does anyone need to pay premiums?

Do individuals need to pay premiums for periods prior to the effective date of the subsidy?

How long do AEIs have to elect a subsidy?

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