Welcome to BRI

Welcome to BRI! We created this page to help you manage your account(s) to get the most out of your benefits plans. We recommend bookmarking the page for future reference.

Get Started Faster

Watch our three-minute “Getting Started with BRI” video for a quick summary of what you should know to make the most of your benefits with BRI. In it, you’ll learn about:
  • Accessing your accounts through BRIWEB or the BRIMOBILE app
  • Registering for a BRIWEB account
  • How to sign up for account alerts and direct deposit
  • The Beniversal® Prepaid Mastercard® and digital wallets
  • Submitting claims
Or, continue reading to get started in five easy steps.

Step 1: Register for briweb

BRIWEB provides you with everything you need to manage your account(s). You can:

  • Submit claims and receipts
  • Sign up for direct deposit and email/text notifications
  • View account balances, transactions, and recent claims
  • Find important plan documents, including your Plan Highlights
  • Enroll in a plan or change your election (if available for your plans)

How to Register: Select the blue “Register an Account” link. You will need to provide basic identifying information that’s available in your “Welcome to Benefit Resource!” email.

Step 2: Manage Your Account

Don’t miss a single detail. Improve your BRI experience by taking advantage of these three key things.

download the brimobile app


BRIMOBILE provides on-the-go access to your account(s) with BRI. Download the app today from the App Store or Google Play.
Learn More

Sign up for email/text alerts


Get texts or emails about your account(s) by signing up through the “Notifications” tab on BRIWEB or BRIMOBILE. Standard text rates may apply.
Learn More

Set up direct deposit on briweb

Direct Deposit

By signing up for direct deposit, your claims reimbursement goes right into your bank account without you having to lift a finger.
Learn More

Step 3: Spend Funds

You can purchase products and services that are eligible under the plan(s) that you are enrolled in. A quick summary of what’s eligible under each plan type is below. 

Eligible medical expenses are governed by Section 213(d) of the Internal Revenue Code. It may include the full list of items below or a subset, depending on how your employer structured your plan. Examples include:

  • Co-payments, co-insurance, deductibles
  • Doctors, hospitals, medical labs
  • Dental care (e.g. exams, fillings, crowns)
  • Vision care, eyeglasses, contact lenses
  • Chiropractic care and acupuncture
  • Prescription drugs
  • Over-the-counter drugs, medicines, and medical supplies
  • Feminine hygiene products

IRS Section 132(f) governs the eligibility of mass transit and parking Commuter Benefit Plan expenses. Expenses must be for you, NOT your spouse or dependent, and must be related to your work commute. 

  • Eligible Mass Transit Expenses: buses, subways, trains, trolleys, streetcars, ferries, and eligible vanpools
  • Eligible Parking Expenses: Parking on or near your place of employment; parking on/near a location from which you commute to work 

Tolls, fuel, mileage, and taxis/solo ride hails are NOT considered eligible. 

IRS Publication 503 governs the eligibility of Dependent Care FSA expenses.

  • The care must be for a dependent under age 13 or an adult dependent who is physically or mentally incapable of self-care. 
  • The care must enable you (and your spouse, if married) to work, look for work, or attend school full-time. 

Common eligible dependent care expenses include:

  • Day care (including employer-provided day care)
  • Before and after school care
  • Preschool/Nursery school
  • Au pairs, nannies, and babysitters 
  • Adult day care and elder care

Click the button below to learn more and access a searchable list of eligible expenses. 

What's eligible under your specific plan?

Plan Highlights provide a simplified overview of how your plan operates. They are a great resource for you to quickly learn about the requirements, limitations, and deadlines related to your plan. Find them in the Documents section of BRIWEB or request a copy from your employer. 

Have a Card? Here's how to use it

If you’ve enrolled in a carded plan, your Beniversal® or eTrac® Prepaid Mastercard will arrive in a plain white envelope toward the start of your plan year. Sign and activate your card to start using it, and take advantage of some of the exclusive features available to you.

Beniversal Card

Adding your Beniversal Card to Apple Pay®, Google Pay®, or Samsung Pay® offers you a convenient and efficient way to pay for pre-tax healthcare and commuter benefit expenses at contactless registers and payment turnstiles (i.e., MTA’s OMNY terminals). This seamless integration enables quick and secure transactions, ensuring that eligible expenses are paid directly from your pre-tax benefit accounts.

Follow the appropriate process below to add a new card.

Note: In order to complete registration, the mobile phone number associated with your digital wallet must be on file with BRI. Check your Profile on BRIWEB to make sure that it is.

This FREE service, available to all Beniversal Cardholders, scours the Internet for credentials and provides end-to-end, white-glove resolution services to restore consumer identities. This protection isn’t limited to just your Beniversal card; you can protect personal credit or debit cards, health/vision/dental ID numbers, your social security number, driver’s license, passport, bank account numbers, email addresses, and more!

To get started, click the link below and enter the first 6 digits of your Beniversal Card. Then, just determine what information, cards, and accounts you want to be monitored.

Sign Up Today

HealthLock is a service offered by Mastercard that helps protect cardholders’ medical data and monitors their medical claims for errors, fraud, and overbilling. 


BRI Beniversal cardholders can have access to HealthLock’s Medical Claim Monitor FREE of charge. To receive the Medical Claim Auditor and/or Medical Claim Saver, an additional monthly fee is required after the initial 90-day trial provided when you first sign up. A payment method is required in case the member decides to request bill negotiation services.


Sign Up Today

Click the button below to learn more about the Beniversal/eTrac Card. 

Step 4: Submit Claims & Receipts

Get reimbursed in as little as 5 days. If you have paid out of pocket by not using your Beniversal card or you are submitting for dependent care expenses, you can submit a claim in under 5 minutes, and you can do it all from your phone or laptop. Learn more by clicking the buttons below.

View the status of your claims through BRIMOBILE or BRIWEB. Track your purchases and see the status of recently submitted claims so you know what’s happening each step of the way.

Always Keep Your Receipts

If you receive a receipt request from BRI, you can respond to it using one of three methods:

  1. BRIWEB (upload receipt(s), submit a substitute claim, or repay the expense)
  2. BRIMOBILE (respond to the alert provided by the app or submit a receipt proactively)
  3. BY MAIL (complete the included Substitute Claim Form and mail it to the address provided)

Supporting documents you submit must include: the provider name, type of service, date of service, and cost of service.


You will be sent up to 4 notices by BRI (via mail and/or email based on your notification preference) detailing the transaction that requires additional documentation. If you fail to respond after the final notice, your card will be suspended. Additionally, the expense will be considered an overpayment by the IRS, which will be included as taxable income on your next W-2 at the close of the plan year.

Step 5: Access Additional Resources

Resource Center

BRI offers a large spectrum of educational resources to help you to take greater control of your benefits. Our Resource Center puts the tools in your hands to stretch your dollar and ensure peace of mind.

Frequently Asked Questions

Have questions about how your benefits work? You’re likely not the only one! Get the rundown on everything you need to know about your benefits by accessing our large FAQ database.

We're Glad You're Here!

We hope that by gathering the basic resources and tools in one spot for you, it makes setting up your benefits quick and easy. Once again, welcome to BRI – we’re glad you’re here! If you need additional assistance, we are available by phone, live chat, and email.