Direct Billing

Direct Billing occurs when employers directly bill employees to collect payments that can’t be collected through payroll deductions. Common scenarios include retiree billing, employees on leave, employees with fluctuating schedules, part-time employees that are offered benefits, and voluntary benefits.

Streamline payment collection from current and former employees

Billing employees directly is often highly customized and can be complicated to administer in-house. We are here to help simplify the management of your needs. Get a convenient solution to manage the payment collection and notification process.

  • Mailing and documentation services
  • Payment collection, notices, and reports
  • Flexible billing and payment options
  • 24/7 online account access for employers and participants
  • Implementation and educational support
  • Central point of contact to manage your plan
  • Participant Services by phone and live chat (available in English and Spanish)

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Learn More About Direct Billing

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