Benefit Resource, Inc.

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Support for Plan Participants and Eligible Employees

Phone: (800) 473-9595, Monday – Friday, 8am – 8pm (Eastern Time)
Email: participantservices@BenefitResource.com
Online Live Chat: Monday – Friday (available with participant login access)

Para asistencia en Español, puede comunicarse al (800) 473-9595, lunes – viernes, 8am – 8pm (hora del Este) o via correo electronico a participantservices@BenefitResource.com.

Employer Sales Support

Phone: (866) 996-5200, ext. 264
Email: info@BenefitResource.com

Current clients should reach out to their Assigned Client Specialist at (866) 996-5200, Monday – Friday, 8am – 5pm (Eastern Time)


Simplifying the complexity of benefits for maximum savings and peace of mind.

Contact Information

245 Kenneth Drive
Rochester NY 14623-4277

email: sales@benefitresource.com

phone: (866) 996-5200

fax: (585) 424-7273

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The Beniversal®, eTRAC® and BRilliant Prepaid Mastercard are issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated.

The Beniversal Card and eTRAC are accepted at qualified merchants accepting Debit Mastercard. The BRilliant Card is a general purpose card accepted at all merchants accepting Debit Mastercard.

HSA Custodial Services are provided by a separate financial institution. See your HSA Account Agreement for specific account terms.