Click on “Profile” in the sidebar, then select “Personal Info.” Select the pencil next to your name to edit your address, phone number, and email. 

• When you’re ready to make a payment, click on the “Make Payment” button toward the top of the portal or go to “Payment Info” in the left sidebar menu and click on “Payment Summary,” then “Make Payment.”
• Select your desired method of payment – with a card, by connecting a checking or savings account, or by sending your payment through the mail. Please note that if you have a Health Savings Account, you can use your HSA debit card to pay your premium.
• Once you’ve decided on your payment method, click “Next” and enter the amount you are paying. Then enter in payment details, review what you’ve entered, and submit your payment.
• Note a $20 convenience fee applies for each online payment

To avoid having to log in every month to submit a payment, you can set up recurring payments. Click on “Payment Info” in the left sidebar and select “Recurring Payments” from the expanded options. Choose your desired method and follow the steps that proceed. Note a $20 convenience fee applies for each online payment.

To view the past payments that you have submitted, expand “Payment Info” in the left sidebar and click “Payment History.” From here, you can view information on your past payments, including the date submitted, the amount received, the type of payment, and information on if it was voided.

To update your email or password, expand “Preferences” in the sidebar menu and click on “Login.” Select the pencil icon next to “Login Information,” then click the “Save” button when you’re done.

If you’d like to update your Communication Preference to start receiving notices via email instead of mail, expand “Preferences” in the sidebar menu and click on “Communications.” Then select “Via Email” as your preferred communication method.

To view your COBRA Documents, including Payment, Plan Change, Conversion Option, and Termination Notices, Click on “Communication Activity” in the sidebar. From here, you’ll see a list of documents organized by Date. Click “View” on the right side to download any documents you want to view.