- What happens if I become ineligible to participate or retire during the plan year?
- What happens to any amount left in my HRA that I do not use by the end of the plan year?
- Are expenses for services provided prior to my effective date in the HRA eligible for reimbursement?
- How will I receive reimbursement of eligible services?
- What expenses are eligible for reimbursement under my HRA?
- How can I determine my HRA balance?
- How do I know how much is contributed to my HRA each plan year?
- How do I enroll in the HRA?
- Who is eligible to participate in an HRA?
- How does reimbursement for orthodontia expenses work?
- Can I submit a claim for a medical service before the service is provided if I have already paid for it?
- Can I submit a claim for a medical service prior to paying for it?
- Must all my claims be submitted before the plan year ends?
- How do I submit an expense for reimbursement?
- Is there a minimum claim amount?
- How long will it take to receive reimbursement for my claim?
Frequently Asked Questions
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Contact Information
245 Kenneth Drive
Rochester NY 14623-4277
Benefit Resource, LLC
PO BOX 642
Willow Grove, PA 19090
EMPLOYEES: (800) 473-9595
EMPLOYERS: (866) 996-5200
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The Beniversal and eTRAC Prepaid Mastercards are issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. Mastercard is a registered
trademark, and the circles design is a trademark of, Mastercard International Incorporated. The Beniversal and eTRAC cards are accepted at qualified merchants accepting Debit
Mastercard. The Bancorp Bank; Member FDIC.
HSA Custodial Services are provided by a separate financial institution. See your HSA Account Agreement for specific account terms.
trademark, and the circles design is a trademark of, Mastercard International Incorporated. The Beniversal and eTRAC cards are accepted at qualified merchants accepting Debit
Mastercard. The Bancorp Bank; Member FDIC.
HSA Custodial Services are provided by a separate financial institution. See your HSA Account Agreement for specific account terms.