Benefit Resource will be closed on Wednesday, June 19th in observance of Juneteenth.
Frequently Asked Questions

How can I determine my Account balance?

There are several ways you can determine your account balance:

  • It’s displayed on the Explanation of Benefits (EOB) issued with each reimbursement check/Direct Deposit advice.
  • Access Account information 24/7 when you log into BRIWEB or by the BRiMobile app for mobile device users.
  • Use the automated QuickBalance feature. Call Participant Services at (800) 473-9595 and enter your card information. Your account balance(s) will be read out to you by the automated system.

To speak to a representative about your balance, you may call Benefit Resource Participant Services at (800) 473-9595, Monday – Friday, 8am – 8pm (Eastern Time).

Related FAQ


Can’t find what you are looking for? Contact Us