- Will my HRA claims be paid directly to the provider?
- What supporting documentation do I need to submit with my completed claim when requesting reimbursement from my HRA?
- Where should I submit my claim first for medical expenses: to my insurance or my HRA?
- How does reimbursement for orthodontia expenses work?
- Can I submit a claim for a medical service before the service is provided if I have already paid for it?
- Can I submit a claim for a medical service prior to paying for it?
- Must all my claims be submitted before the plan year ends?
- How do I submit an expense for reimbursement?
- Is there a minimum claim submission amount?
- How long will it take to receive reimbursement for my claim?
Frequently Asked Questions
Can't find what you are looking for? Contact Us
Contact Information
245 Kenneth Drive
Rochester NY 14623-4277
Benefit Resource, LLC
PO BOX 642
Willow Grove, PA 19090
EMPLOYEES: (800) 473-9595
EMPLOYERS: (866) 996-5200
For Employees
For Employers
Company
The Beniversal and eTRAC Prepaid Mastercards are issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. Mastercard is a registered
trademark, and the circles design is a trademark of, Mastercard International Incorporated. The Beniversal and eTRAC cards are accepted at qualified merchants accepting Debit
Mastercard. The Bancorp Bank; Member FDIC.
HSA Custodial Services are provided by a separate financial institution. See your HSA Account Agreement for specific account terms.
trademark, and the circles design is a trademark of, Mastercard International Incorporated. The Beniversal and eTRAC cards are accepted at qualified merchants accepting Debit
Mastercard. The Bancorp Bank; Member FDIC.
HSA Custodial Services are provided by a separate financial institution. See your HSA Account Agreement for specific account terms.