Participants accessing the site for the first time will be required to register a Custom Login ID. On the BRIWEB Login page, select the blue “Register an Account” link. Follow the instructions provided. You will need the following pieces of information to register:
Your Company Code is provided by your employer (likely during Open Enrollment or toward the start of your plan year). Please review all benefits correspondence and materials from your HR department during this period.
This code may also be included in your “Welcome to Beniversal” email. Please check your inbox/spam folder for the following email:
Details about what your Member ID/Registration ID should be provided by your employer (likely during Open Enrollment or toward the start of your plan year). Please review all benefits correspondence and materials from your HR department during this period.
These details may also be included in your “Welcome to Beniversal” email. Please check your inbox/spam folder for the following email:
TIP: Most Member IDs/Registration IDs are 9-digits long and either your Social Security Number or an Employee ID/Payroll number from your employer. Some may be a combination of the two and longer than 9-digits.
During the registration process, you may get an error message that says “Participant Not Found” which may prevent you from proceeding forward. Here are some reasons that this may be happening.
You are trying to register too soon. If BRI doesn’t have information on who enrolled in our systems yet, you may get an error that says, “Participant Not Found”. Try registering again at a later date towards the start of your Plan Year. Or if you’re logging into BRIWEB to enroll in benefits, check with your employer to make sure you’re eligible to enroll or participate in these benefits.
The name you entered should match what’s on the card. If you have a benefits card with BRI (The Beniversal® Prepaid Mastercard®), the spelling of your name should match what is printed on the card.
The personal information that you are entering does not match the information your employer provided Benefit Resource. Please review the following:
After you register for an account, you will use the Login ID and Password that you created to log in to your account, not your Company Code and Member ID.
Click “I Forgot my Login ID” on the Participant Login page. Enter the following details to confirm your identity:
Your login ID will be sent to the email you have on file with us. If you do not have an email address on file with us or are not sure if you do, contact Participant Services at (800) 473-9595, Monday through Friday, 8am to 8pm ET, to request your login ID.
Don’t know your Company Code and Member ID/Registration ID? See the previous section.
Click “I Forgot my Password” on the Participant Login page and enter your Login ID. A temporary link to change your password will be sent to the email you have on file with us. If you do not have an email address on file with us, please contact Participant Services at (800) 473-9595, Monday through Friday, 8am to 8pm ET to have your password reset.
IF YOU FORGET…
Watch the video here to get an introduction to the BRIWEB Participant Portal and learn how to:
Want to manage your accounts on the go? Download the BRIMOBILE App. Learn more about it here.
The “Account Overview” section on the home page shows the balance of each account that you are enrolled in. You can click to view your plans in this section or by using the navigation menu on the left sidebar for additional information.
Click on your name in the left sidebar to expand your profile options. Then, click “Direct Deposit”. Follow the steps below.
Note: It may take up to 10 days for your direct deposit account to be fully set up. Any pending reimbursements may be paid by check. Watch your account and mail to confirm!
Click on your name in the left sidebar to expand your profile options. Then, click “Notifications”. From this screen, you can:
Click on your name in the left sidebar to expand your profile options. Then, click “Profile”. From this screen, you can:
From the Dashboard, click the “View Card Status” button or navigate to “Profile” by clicking on your name in the left sidebar to expand your profile options.
Expand “Card Status” on the profile page and follow the steps to activate your card or report it as lost/stolen.
In the left sidebar, click “Submit Claims/Receipts”. Start your claim or receipt submission via the applicable option.
For additional assistance with Claims Submissions (including tips on submitting multiple claims at once), check out our Submitting Claims Walkthrough.
For additional assistance with Receipt Requests, check out our Submitting Receipts Walkthrough.
There are two easy ways to view your Claims History:
BRIWEB allows you to view transactions by Account Type.
In the left sidebar. Select “Documents”. On this page, you will find helpful links to plan documents, terms & conditions, forms, and other resources which are specific to your employer plans. Use the “Plan Type” and “Categories” filters to help narrow your document search.
Learn more about your Plan Highlights in our blog, What are Plan Highlights and Where do I Find Them?
To access general resources including videos, flyers, forms, and more, you are invited to visit our Resource Center.
If online enrollment is available through your employer, you can click the “Enrollment/Changes” option in the left sidebar and then select the button to View or Update Enrollment, depending on your needs. Follow the steps to enter and submit your enrollment.
Contact the BRI Participant Services Team.
Para asistencia en español, puede comunicarse con el número (800) 473-9595, disponible de Lunes a Viernes de 8am a 8pm EST, o escribirnos al correo electrónico ParticipantServices@BenefitResource.com.