Will I be required to provide receipts for an HSA expense?

Always save your receipts and supporting documentation for your records. While Benefit Resource will not ask you to provide a receipt for an HSA expense, you are responsible for maintaining documentation of account use in the event that you are ever audited by the IRS.

What should I do if I cannot use my Beniversal Card for an HSA expense?

If you are unable to use your Beniversal Card for an HSA eligible expense, you have a number of options to access funds or reimburse yourself. Bill Payment: Bill payment is a convenient option for paying providers directly. You set-up the payee and determine how much and when payments are made. You can also set […]

What if I lose my card or need another one?

To minimize unauthorized use of your card, be sure to report a lost card immediately by calling Benefit Resource at (800) 473-9595 or logging on to BRIWEB and clicking “View Card Status.” You can request replacement cards through the same process.

Can I use my card to purchase over-the-counter (OTC) items?

If your plan covers eligible OTC items, they can be purchased with the Beniversal Card. Check your plan documentation to verify what expenses are covered by your plan. View sample list of eligible OTC items or visit FSA Store to purchase eligible items directly.

What can I purchase with my Beniversal Card?

Always refer to your plan’s documentation to see what expenses are allowed under your plan. However, here are some basic guidelines: A Commuter Benefit Plan (CBP) is intended to pay for eligible workplace commuting expenses, which may include mass transit and/or parking benefits. A Medical FSA and/or HRA is designed to pay for eligible medical […]

Where can I use my Beniversal Card?

Your card will only work at qualified merchants who accept Debit Mastercard®. Qualified merchants include medical providers such as: Chiropractors, Medical labs, Vision centers, Doctors, Medical supply stores, IIAS merchants, Dentists, Orthodontists, 90% merchants, Hospitals & Podiatrists. There is no cash or ATM access on the Beniversal Card.

What is a Beniversal Card?

The Beniversal® Prepaid Mastercard® allows participants to use applicable benefit account funds to pay for eligible expenses at qualified merchants accepting Debit Mastercard®. Allowable account options are determined by your employer and may include: Commuter Benefit Plan (Mass Transit and Parking Accounts) Flexible Spending Account (FSA) or Limited FSA Health Reimbursement Account (HRA) or Limited HRA […]

What dollar amount is available on my Beniversal Card after I activate it?

Funds will become available on the Beniversal Card based on the parameters outlined in your plan documents. For a Medical FSA, the available amount will be the total amount you elected for the current plan year minus any prior payments and reimbursements. Check your plan documentation to determine if prior year funds are available on the […]

If asked, should I select “Debit” or “Credit”?

Select CREDIT to sign for the purchase or DEBIT to enter a Personal Identification Number (PIN). To request a PIN for your Beniversal® Prepaid Mastercard® or eTRAC® Prepaid Mastercard, call (855) 247-0198. There is no ATM or cash access associated with this card.