Benefit Resource will be closed Monday, January 16 in observance of Martin Luther King Jr. Day.

Frequently Asked Questions

What are some reasons my Card might not work at the point-of-sale?

  • Your card has not been activated.
  • Your balance is less than the full expense.
  • You attempted to purchase items that are not eligible under your plan.
  • The merchant is not registered in an eligible network.
  • The merchant is having technical problems.
  • The home address you gave the merchant did not match the address on file with your Card.

Related FAQ

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