During the registration process, you may get an error message that says “Participant Not Found” which may prevent you from proceeding forward. Here are some reasons that
Details about what your Company Code and Member ID should be provided by your employer (likely during Open Enrollment or toward the start of your
You can scan up to 100 items a month. If you scan the same item twice, it will count both times.
The eligible item scanner allows you to scan the barcode of a potentially eligible item. The scanner will identify if the item is eligible and
Yes, the features available will be limited by the accounts you have and if you have a card associated with those accounts. There are four
The app will accept any standard image file (e.g. jpg, png, gif) or PDF format. If you are uploading a large file or are experiencing
It may take up to five business days for the claim to process after it has been submitted. The claims you submit through the BRIMOBILE
BRIMOBILE will display card transactions for the past 30 days. From the transaction view, an arrow will appear to the right of the transaction indicating
BRIMOBILE will display current plan year account balances for a Medical Flexible Spending Account, Dependent Care Flexible Spending Account and Health Reimbursement Account. Since Mass
If you have previously logged into BRIMOBILE and established a passcode, you will automatically be prompted to enter your passcode on the next visit. If
On your first login, log in with your BRIWEB participant login credentials (including: Company Code, Login ID and Password). Once you have successfully logged in, you have
BRIMOBILE is supported on iPhone, iPad, Android smartphones and most Android tablet devices. If you have an issue installing or using the app on one
245 Kenneth Drive
Rochester NY 14623-4277
EMPLOYEES: (800) 473-9595
EMPLOYERS: (866) 996-5200
The Beniversal and eTRAC Prepaid Mastercards are issued by The Bancorp Bank, N.A., Member FDIC, pursuant to a license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted. Mastercard is a registered trademark, and the circle’s design is a trademark of Mastercard International Incorporated.
HSA Custodial Services are provided by a separate financial institution. See your HSA Account Agreement for specific account terms.
©2023 BRI | Benefit Resource All Rights Reserved.
Privacy Policy|Terms of Use|Accessibility|Website developed by Mason Digital
