Benefit Resource will be closed Monday, January 16 in observance of Martin Luther King Jr. Day.

Frequently Asked Questions

What is the eligible item scanner?

The eligible item scanner allows you to scan the barcode of a potentially eligible item. The scanner will identify if the item is eligible and if you can use your health account funds to pay for it. (Health accounts include: Flexible Spending Account, Health Savings Account or Health Reimbursement Account).

After you scan an item, one of six options will be displayed:

  • Eligible Item
  • Eligible Over-The-Counter (OTC) Drug, must be filled as a prescription for reimbursement
  • Dual Eligible, please check with Plan Administrator for reimbursement procedure
  • Private Label Item, please check with store associate
  • Item found, not eligible
  • Item not found, not eligible

To learn more about eligible items, please visit our Eligible Expenses & Eligible Merchants page.

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