Frequently Asked Questions

Where do I find my Company Code and/or Member ID?

Details about what your Company Code and Member ID should be provided by your employer (likely during Open Enrollment or toward the start of your plan year). Please review all benefits correspondence and materials from your HR department during this period. 

These details may also be included in your “Welcome to Beniversal” email. Please check your inbox/spam folder for the following email:

  • Sender: ParticipantServices@BenefitResource.com
  • Subject Line: Welcome to Benefit Resource!

TIP: Most Member IDs/Registration IDs are 9-digits long and either your Social Security Number or an Employee ID/Payroll number from your employer. Some may be a combination of the two and longer than 9-digits.

Can’t find what you are looking for? Contact Us