How do I submit a requested receipt?
Option 1: Submit receipts online Log in to BRiWeb using your Login ID and Password. If you are logging in for the first time, you will need to complete the Register an Account process. From the home page, select Submit Claims / Receipts. If you have outstanding receipt requests, these will be displayed. Follow the prompts to […]
What is an itemized receipt? How do I get one?
An itemized receipt must contain the provider name, type of service, date of service, and cost of service. For health care expenses, a copy of your Explanation of Benefits (EOB) typically contains all the required information. You can generally access this information from your health plan login site if a copy is not automatically mailed […]
How will I know at the point-of-sale whether I will need to submit additional documentation?
You may not know if you’ll be asked to verify the eligibility of an expense when you use your Beniversal Card. Our opt-in BRiAlerts service allows you to receive email or text alerts just moments after completing the transaction. You can opt-in for BRiAlerts through BRiWeb or through the BRiMobile app. We will also automatically notify you […]
What can I do to avoid/limit requests for receipts when I use the Beniversal Card in the future?
There are certain times when your Beniversal Card transaction can be automatically approved: Use your card at IIAS merchants. These merchants have a checkout system that identifies which items are eligible under a Medical FSA and which are ineligible. Click here for a list of IIAS merchants. Additionally, you can use this resource to locate […]
Why was my transaction even approved if I still need to submit documentation?
In order to provide you with instant access to your account funds and prevent you from having to use other personal funds, the Beniversal Card is designed to work at all providers/merchants that primarily provide eligible products and services. We then review the transactions against all available data and only request receipts when we do […]
I used my Beniversal Card for eligible expenses, why am I getting a request to submit receipts?
Your tax-free benefit plan requires that all medical expenses be verified as being eligible under the plan and most health care providers/merchants provide both eligible and ineligible products/services. We first try to verify the transactions against a series of rules and data that is available for your plan. Unfortunately, we don’t always receive enough detail […]
