Frequently Asked Questions

What if I submit a claim for more than what the balance is in my account?

The following scenario represents the process that will occur if this happens:

SCENARIO: You submit a claim for $6,000. Your invested balance is $5,000 and your available balance is $4,500 (90% of $5k).

  1. You will initially be reimbursed for $4,500 (the available balance).
  2. In an overnight process, the BPAS system will recalculate the remaining $500 and push 90% (or $450) out as the new Available Balance in your BRI Account.
  3. You will be reimbursed $450 when your claim is paid.
  4. In another overnight process, the BPAS system will recalculate the remaining $50 and push 90% or $45 out as the new Available Balance.
  5. The process will continue until your claim is paid in its entirety or until your account balance is zero and no more contributions are expected.
  6. Note: If another contribution is expected, then once funded the remaining claim can be paid in full from that future contribution.

Can’t find what you are looking for? Contact Us