HRA CardSee All
- What if I lose my card or need another one?
- Where do I go for answers to my questions?
- What happens if I terminate employment or stop participating in the plan?
- What if an expense is more than the amount left in my account?
- How do I know how much is in my account?
- What should I do if I cannot use my Beniversal Card at the point-of-sale?
- What if a provider requires me to pay in full at the point-of-sale, even if part of the expense will be paid from another source?
- Can I use my card to pay for services that were provided prior to participating in the plan?
- Can I use the Beniversal Card to pay a bill that has a “Balance Due” for an eligible service?
- Can I use the Beniversal Card to pay for a service before it is provided?
- What if I lose a receipt from a card transaction?
- What should I do with my receipts?
- What if I order my prescription through an online or mail order program?
- Can I use my card to purchase over-the-counter (OTC) items?
- What can I purchase with my Beniversal Card?
- What is a 90% merchant?
- What is an IIAS merchant?
- Where can I use my Beniversal Card?
- When can I start using my Beniversal Card?
- What is a Beniversal Card?
- Do I need a new Beniversal Card each plan year?
- What dollar amount is available on my Beniversal Card after I activate it?
- If asked, should I select “Debit” or “Credit”?
HRA ClaimsSee All
- Will my HRA claims be paid directly to the provider?
- What supporting documentation do I need to submit with my completed claim when requesting reimbursement from my HRA?
- Where should I submit my claim first for medical expenses: to my insurance or my HRA?
- How does reimbursement for orthodontia expenses work?
- Can I submit a claim for a medical service before the service is provided if I have already paid for it?
- Can I submit a claim for a medical service prior to paying for it?
- Must all my claims be submitted before the plan year ends?
- How do I submit an expense for reimbursement?
- Is there a minimum claim submission amount?
- How long will it take to receive reimbursement for my claim?
HRA Extended Grace PeriodSee All
- What happens to the previous plan year funds that I do not use during the extended grace period time frame?
- What is an extended grace period? (HRA)
- I am a participant in the plan for this current plan year, but will not re-enroll in the plan for the next plan year. Does the extended grace period rule apply to me at the end of this current plan year?
- If I terminate employment during the plan year, does the extended grace period apply to me?
- What is the length of the extended grace period?
HRA GeneralSee All
- What happens if I become ineligible to participate or retire during the plan year?
- What happens to any amount left in my HRA that I do not use by the end of the plan year?
- Are expenses for services provided prior to my effective date in the HRA eligible for reimbursement?
- How will I receive reimbursement of eligible services?
- What expenses are eligible for reimbursement under my HRA?
- How can I determine my HRA balance?
- How do I know how much is contributed to my HRA each plan year?
- How do I enroll in the HRA?
- Who is eligible to participate in an HRA?
- How does reimbursement for orthodontia expenses work?
- Can I submit a claim for a medical service before the service is provided if I have already paid for it?
- Can I submit a claim for a medical service prior to paying for it?
- Must all my claims be submitted before the plan year ends?
- How do I submit an expense for reimbursement?
- Is there a minimum claim amount?
- How long will it take to receive reimbursement for my claim?
HRA Over-The-CounterSee All
- What OTC items are eligible with an FSA or HRA?
- Are all over-the-counter (OTC) items eligible for reimbursement from my HRA?
- What OTC items are not eligible for reimbursement?
- What documentation do I need to submit for reimbursement of eligible OTC items?
- What requirements must be met for an OTC item to be eligible for reimbursement?
- Can I purchase large quantities of OTC items?
HRA Supporting DocumentationSee All
- How do I submit a requested receipt?
- What is an itemized receipt? How do I get one?
- How will I know at the point-of-sale whether I will need to submit additional documentation?
- What can I do to avoid/limit requests for receipts when I use the Beniversal Card in the future?
- Why was my transaction even approved if I still need to submit documentation?
- I used my Beniversal Card for eligible expenses, why am I getting a request to submit receipts?
