Frequently Asked Questions

What is a Commuter Benefit Card?

A Commuter Benefit Card is a prepaid card that is linked to a Commuter Benefit Plan (CBP). The card allows a participant to access plan funds at the point-of-sale to pay for eligible workplace mass transit and/or parking expenses. This card may be an eTRAC® Prepaid Mastercard® or a Beniversal® Prepaid Mastercard depending on what program was set-up with the employer. These cards operate nationwide with approved merchants that accept Debit Mastercard. Effective January 1, 2016, workplace mass transit expenses must be purchased using the card. When the card cannot be used for eligible parking and van pooling expenses, claim reimbursement may be used.

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