Frequently Asked Questions

How does the Commuter Benefit Card work?

Transit and/or parking funds (e.g. from payroll deductions) are “stored” in the appropriate account on the card. The participant can then use the card to pay for an eligible service at an approved vendor. The funds for a purchase are deducted from the appropriate account, reducing the value stored on the card in that account. Transit purchases are limited to the available transit balance on the card; parking purchases are limited to the available parking balance.

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