Welcome to Benefit Resource (BRI)! This page is intended to provide you instant access to everything you need regarding your Flexible Benefits and Commuter Benefit Plan.
You will find links to your plan documents, resources, videos, tools, and more to help you maximize your experience with BRI under the Enrollment & Plan Information section.
MANAGE YOUR BENEFITS THROUGH BRIWEB
To register, you’ll need your Company Code and Member ID. Click here to see what yours is.
Contact Us
Support is available Monday-Friday 7am – 7pm (Central Time).
- Call (800) 473-9595
- Email participantservices@benefitresource.com
- Live chat us by logging into BRIWEB.
ENROLLMENT & PLAN INFORMATION
- FSA Enrollment Brochure
- Why Do I Need: A Medical FSA?
- Why Do I Need: A Limited FSA?
- FSAstore.com Partnership
- FSA Expense Worksheet
- FSA FAQs
BRI TIP: Remember to provide supporting documentation when you submit a claim (e.g., itemized receipt or EOB). Additional forms you may need in certain situations include a Mileage Expense Certification Form and a Certification of Medical Necessity Form.
Eligible Expenses
- FSA Enrollment Brochure
- Why Do I Need: A Dependent Care FSA?
- Dependent Care Expense Worksheet
- Dependent Care FAQs
BRI TIP: Submitting a Dependent Care Claim and don’t have a receipt? Submit our Dependent Care Receipt with your claim.
Using Your Beniversal Card
BRIWEB, BRIMOBILE, & BRI ALERTS
Other Account Management Resources
Three Recommended Actions to Take When Enrolling for the First Time
The fastest way to activate your card is to call the activation number on the card. This option is free and takes under one minute to complete. You can also activate your Beniversal Card online when you log in to your BRIWEB account with your Login ID and password. If you are logging in for the first time, you will need to complete the Register an Account process. Once logged in, navigate to the Profile section by expanding the menu under your name.
Participants accessing the site for the first time will be required to register a Custom Login ID.
On the BRIWEB Login page, select the blue “Register an Account” link. Follow the instructions provided.
The following are required during registration:
- Company Code and Member ID: Provided in your printed migration letter and emailed reminders. Click here for a guide on what to use.
- Personal Info: First name, last name, zip code
You can set-up direct deposit by logging into your account on BRIWEB. Navigate to the Profile section. Enter the bank account and routing number in the Direct Deposit section.
FREQUENTLY ASKED QUESTIONS
ACCESSING MY ACCOUNT
You can access your account by:
- Logging in to BRIWEB online.
- Accessing your account on the BRIMOBILE app.
- Call our automated QuickBalance line at (800) 473-9595 and select the option from the prompts to hear your card balance. Provide your card number and CVV.
Participants accessing the site for the first time will be required to register a Custom Login ID. You will receive a mailed letter and email reminders prior to your migration date with the information you’ll need to register on BRIWEB including your Company Code, Member ID, and initial password.
On the BRIWEB Login page, select the blue “Register an Account” link. Follow the instructions provided.
The following are required during registration:
- Company Code and Member ID: Click here for information on what yours are.
- Personal Info: First name, last name, zip code
- Access to email or phone number on file with Benefit Resource
Once you have your BRIWEB account login information, you can set up your Direct Deposit, submit claims, and even chat live with our Participant Services team if you have any questions.
DEBIT CARD
The fastest way to activate your card is to call the activation number on the card. This option is free and takes under one minute to complete. You can also activate your Beniversal Card online when you log in to your BRIWEB account with your Login ID and password.
If you are logging in for the first time, you will need to complete the Register an Account process. Once logged in, navigate to the Profile section by expanding the menu under your name.
Your new Beniversal Prepaid Mastercard will arrive prior to the start of your plan year pending any delays by the postal service.
A digital wallet is a third-party including Google Pay, Samsung Pay, or Apple Pay that allows you to add debit and credit cards as payment methods that are accessed via your phone. To add your Beniversal Card to a digital wallet, you must first have the digital wallet installed. Once you have installed the digital wallet, you can follow the instructions below to add your Beniversal Card as a payment method.
- How to add your Beniversal Card to Google Pay
- How to add your Beniversal Card to Samsung Pay
- How to add your Beniversal Card to Apple Pay
Please note: In order to complete registration, the mobile phone number associated with your digital wallet must be on file with BRI. This can be done through your Profile in BRIWEB.
submitting claims
You can start submitting your claims to BRI for the Plan Year starting January 1st.
There are three ways to submit your claims:
Option 1: Submit online
- Login to BRIWEB at the secure participant login.
- Click on Submit Claims/Receipts and follow the instructions.
Option 2: Submit via BRIMOBILE App
- Download the free BRIMOBILE app from Google Play or the App Store.
- Tap Receipt Requests from the menu bar and take a photo/upload documentation through your iPhone or Android device.
Option 3: Submit via mail
- Visit the Forms section to find the claim form you need. You can also go to the Resource Center and filter by Forms to find claim forms. Once you have the one you need, save it, fill it out, and then send it to us at the address printed on the document along with your receipt.
View our step-by-step walkthrough on how to submit claims! Just select the option you want, Mobile or Desktop, and follow the instructions! Click here for the walkthrough.
Your claims will be processed within 3 to 5 business days after they are received at our processing center.
