I forgot my Password – how do I get into my account?
Click “I Forgot my Password” on the Participant Login page and enter your Login ID. A temporary link to change your password will be sent to the email you have on file with us. If you do not have an email address on file with us, please contact Participant Services at (800) 473-9595, Monday through Friday, 8am to 8pm ET to […]
I forgot my Login ID – how do I get into my account?
Click “I Forgot my Login ID” on the Participant Login page. Enter the following details to confirm your identity: Company Code Member ID/Registration ID First name Last name Home zip code Your login ID will be sent to the email you have on file with us. If you do not have an email address on file […]
Why is my personal information not being recognized during registration?
During the registration process, you may get an error message that says “Participant Not Found” which may prevent you from proceeding forward. Here are some reasons that this may be happening. You are trying to register too soon. If BRI doesn’t have information on who enrolled in our systems yet, you may get an error that says, “Participant Not Found”. Try registering […]
Where do I find my Company Code and/or Member ID?
Details about what your Company Code and Member ID should be provided by your employer (likely during Open Enrollment or toward the start of your plan year). Please review all benefits correspondence and materials from your HR department during this period. These details may also be included in your “Welcome to Beniversal” email. Please check […]
Is there a limit on how many items I can scan?
You can scan up to 100 items a month. If you scan the same item twice, it will count both times.
What is the eligible item scanner?
The eligible item scanner allows you to scan the barcode of a potentially eligible item. The scanner will identify if the item is eligible and if you can use your health account funds to pay for it. (Health accounts include: Flexible Spending Account, Health Savings Account or Health Reimbursement Account). After you scan an item, […]
How do I register for an account on BRIWEB?
Participants accessing the site for the first time will be required to register a Custom Login ID. On the BRIWEB Login page, select the “Register an Account” link. Follow the instructions provided. You will need the following pieces of information to register: COMPANY CODE: Provided by your employer PERSONAL INFORMATION: First name, last name, date of birth, home zip code […]
When will a claim reimbursement be available in my bank account?
Please confirm your employer’s processing schedule in your Plan Highlights (available in the “Documents” section of BRIWEB). Generally, funds are available within two business days from the date of processing.
How long will it take for my reimbursements to be deposited directly into my account?
After you sign up for direct deposit, it can take up to 14 days for your account information to be verified by the bank. In the meantime, paper checks will be issued for your claim reimbursements. If there are any problems with your direct deposit information, BRI will contact you.
What information will I need in order to sign up for direct deposit?
You will need your Bank Routing Number and Account Number. For a checking account, you will find these numbers at the bottom of your personal check. For a savings account, contact your bank to get their Bank Routing Number and your Savings Account Number.
How do I change my direct deposit account once it is set-up?
Once you have a direct deposit account created, you will have the option to edit or remove the account. Use the Edit option if you need to change the account number for the existing bank. Use the Remove option if you need to add a new bank and account. Once the account is removed, you […]
How do I set up direct deposit for reimbursements?
You can set up your direct deposit by logging into your account on BRIWEB. Click your name to expand your profile options. Then, enter the bank account and routing number in the Direct Deposit section. It may take up to 10 days for your direct deposit account to be active. Please note that any pending […]
