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Frequently Asked Questions

Are all over-the-counter (OTC) items eligible for reimbursement from my HRA?

Effective March 27, 2020, OTC drugs and medicines purchased on 1/1/2020 or later are eligible for reimbursement for HRAs that currently allow OTC as eligible expenses. Most merchants have systems that identify these OTC items and you can use your Beniversal® Prepaid Mastercard® to purchase items directly. View sample list of eligible OTC items

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    245 Kenneth Drive
    Rochester NY 14623-4277

    Benefit Resource, LLC
    PO BOX 642
    Willow Grove, PA 19090

    EMPLOYEES: (800) 473-9595
    EMPLOYERS: (866) 996-5200

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    The Beniversal and eTRAC Prepaid Mastercards are issued by The Bancorp Bank, N.A., Member FDIC, pursuant to a license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted. Mastercard is a registered trademark, and the circle’s design is a trademark of Mastercard International Incorporated.

    HSA Custodial Services are provided by a separate financial institution. See your HSA Account Agreement for specific account terms.