Frequently Asked Questions

What should I do if I cannot use my Beniversal Card at the point-of-sale?

Use another form of payment for the eligible item(s) and then submit a completed claim with supporting documentation to Benefit Resource. You can do this in one of the following ways:

  • The BRIMOBILE app allows mobile device users to submit claims on-the go.
  • Log into the participant website, under the FSA/HRA Plans tab, select Submit an Online Claim. Complete your claim form, then either upload it to Benefit Resource or print it so you can fax or mail it to Benefit Resource (if allowed by your plan).
  • Complete a paper claim form and mail it to Benefit Resource.

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