Frequently Asked Questions

How do I know how much is in my account?

Checking your account balance before using the card will help ensure you have sufficient funds to cover the entire amount of your eligible purchase. Account information is available 24/7 when you log into the participant website or via the BRiMobile app for your mobile device.

You can call the toll-free number on the back of your card, Monday – Friday, 8am – 8pm (Eastern Time).

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