Frequently Asked Questions

What if an expense is more than the amount left in my account?

If the merchant can do a split transaction, tell the clerk you wish to use the Beniversal Card for the exact amount left in your account and then pay for the remaining amount separately. If the merchant cannot do a split transaction, you will need to use another form of payment and submit a claim to Benefit Resource for reimbursement from the funds remaining in your account.

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