Benefit Resource will be closed Monday, January 16 in observance of Martin Luther King Jr. Day.

Frequently Asked Questions

What should I do with my receipts?

Save them! In fact, save all documentation related to medical expenses paid with your Beniversal Card. The documentation must include provider name, type of service, date of service and cost of service. (For prescription drugs, documentation must include the drug name.) IRS regulations require all FSA transactions to be verified for eligibility.

The technology built into your card provides a way to verify many card transactions automatically.

When a card transaction cannot be verified automatically, the IRS requires that you submit followup documentation. Benefit Resource will contact you when this is necessary. This often happens if you use the card for the following:

  • Dental and vision expenses.
  • Expenses that are not co-payments under your employer-sponsored health insurance plan.
  • Expenses at a 90% merchant.

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